Hello Avast !
HELP !!!
I am using Avast since two days. On running full system scan, two files were detected but on applying any action, it shows “Error: Access is Denied (5)”. I am not able to upload the files to lab either. I am helpless and confused. Please reply with the solution before the problem becomes bigger. Thanks !
What does Avast detect…?
Could you post a screenshot…!?
Did you remove any previous installed av completely before installing avast ?
I don’t know how to post a screenshot. Where is the option to upload ?
below the box you write in … Attachments and other options
…
Here is the screenshot of the scanning report. Please tell how to solve this problem.
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253
As per my understanding, I think you were asking for this. So I performed a scan and sent you this.
The most important logs are from FRST, please post these.
This may be a false positive
You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php