No actions possible !! I am worried

Hello Avast !
HELP !!! :frowning:
I am using Avast since two days. On running full system scan, two files were detected but on applying any action, it shows “Error: Access is Denied (5)”. I am not able to upload the files to lab either. I am helpless and confused. Please reply with the solution before the problem becomes bigger. Thanks !

What does Avast detect…?
Could you post a screenshot…!?

Did you remove any previous installed av completely before installing avast ?

I don’t know how to post a screenshot. Where is the option to upload ?

below the box you write in … Attachments and other options

Here is the screenshot of the scanning report. Please tell how to solve this problem.

Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253

As per my understanding, I think you were asking for this. So I performed a scan and sent you this.

The most important logs are from FRST, please post these.

This may be a false positive

You can report a suspected FP here: https://www.avast.com/false-positive-file-form.php