After years of using the “Free” version I felt it was time to make some contribution to the fine folks at Avast by at least paying for a version. My year was almost up and the offer was good. It’s the only AV I’ve ever used and spoken highly of over at DSL Reports site. Never had a issue until now…
I loaded it up after it first told me to delete the previous version which I did. Everything went fine, inserted key, rebooted and right awy got the icon in the corner…“Attention:Fix Now”. At first it was saying needed updates and all which I did and rebooted. Again showing “Fix Now”. Pulled up the interface…Attention!! not fully protected with a “!” besides Firewall.
So I hit the “Fix Now” button…nothing
So I hit the small “Turn On” blue button next to Firewall…'Firewall not available
So I hit the small blue button at the bottom where it shows “Urgent!”…same thing.
So I go to Firewall and hit 'Start"…“Unable to start Firewall! Shield unreachable”
If i hit “Expert Settings” the whole interface locks up and I have to reboot. It won’t do a thing.
Current Version…6.0.1125
Current…110629-0
I’m using Vista Home Preminum 64bit, Serive Pack 2. I have 'Windows Firewall" on but tried off and nothing. I also have Windows Defender running and wonder if I should turn that off.
I first tried the “repair” method but got a error message…not found,please update or something like that.
I then DL the file as posted by Asyn. Opened and rebooted. At first same thing but went into Maintenance>Update program…new files DL then reboot. Upon reboot New Network was found and all is ok…
So safe to terminate Windows Defender? What bout the built in Vista Firewall as well? And by the way thank you so much for the help.
ISTM that it is better to turn off Windows Defender in Windows Defender than to disable it through Services
It can be turned off in Windows Defender as indicated below
Open Windows Defender by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Defender.
Click Tools, and then click Options.
Under Administrator options, select or clear the Use Windows Defender check box, and then click Save. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.</blockquote>
