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Hi Again,
How do you post a screen shot of the dialog boxes??..when they are on my screen and I try to use one of the “file, edit” functions…the boxes disappear.
When I access the Avast On-Access Scanner from the task bar
The large dialog box opens with the Installed providers listed on the left side.
Webshield Version 4.7-942 is highlighted and when the start buttons is applied
“The requested resident task was not found( in red)
The operation could not be completed.
OK”
I noticed there is an Avast log Viewer located in the task bar commands…can we use that in anyway.

The problem is Avast On -Access can not be activated. The blue ball in the taskbar is disabled ( has a small circle with a red line thru it) None of the installed resident providers can be started. Thus I have no continual virus scanning when I’m on the internet.