We have been having an issue with Avast in that there will be no Internet access (however https sites do work). They get “this page cannot be displayed” error message. This seems to happen at random. We are on AEA version 8.0.367 and our clients are getting version 8.0.1603. This issue seems to happen on various Windows 7 and XP computers, but it seems to happen mostly on computers where the active user is not an administrator of the machine. Also rebooting fixes the issue temporarily, however it comes back a few hours or less later. Also disabling web shield and re-enabling fixes the issue temporarily. Any advise to correct this problem would be much appreciated. Thank you.
I was given some information to modify the WebShield.ini file, however I am not sure if that is relevant to the business version. Appreciate the feedback.
Can you please share that information, and the outcome of that process, please?Sincerely,
J.R. “AutoSandbox Guy” Guthrie
“At this point in time, the Internet should be regarded as an Enemy Weapons System!”