No license key was emailed as promised.

General Topics
1

As NO LICENSE KEY WAS EMAILED TO ME as promised I am forced to shut down early today (Sunday) as I have uninstalled my prior AVG (as instructed) following my online purchase for a 2 year renewal for $38.99 since I currently have NO anti virus protection. A prompt response with help is disparately needed.

ORDER DETAILS:
PAYPAL Transaction ID: O-19B94684N03542806
PAYPAL Invoice ID: GRISOFTECOMUSD 24-91700
AVG Order Reference Number: 24-91700

THANKS.

2
PAYPAL Invoice ID: GRISOFTECOMUSD 24-91700
GRISOFTECOMUSD.......GRISOFT.... ???
AVG Order Reference Number: 24-91700
AVG Order...... ???
I have uninstalled my prior AVG (as instructed) following my online purchase for a 2 year renewal
2 year renewal....... ??? have you ordered AVG or AVAST
3

Yes, somewhat confusing as we can’t chase up AVG renewals on the avast support forums. As much as we would like to help, this one is beyond our help.

4

I ordered and DL AVG 9.0. Email from AVG only contained AVG Order Reference #. 9:30 am Monday I plan to call a reseller listed but my wish is to get up and running before then.

I’m I stuck until then?

5

AVG forum http://forums.avg.com/ww-en/avg-free-forum
AVG Home http://www.avg.com/ww-en/homepage
AVG support senter http://www.avg.com/ww-en/support

6

Concurrent with this thread, I have emailed support@asw.cz asking for help but don’t expect any response 'til sometime Monday. A 24/7 phone support line would be in keeping with the quality we’ve come to expect from AVG/Avast - IMHO.

7

I’m afraid your on the wrong forum for help with AVG problems, you will have to check out their forums.

AVG and avast Alwil Software are two entirely separate anti-virus companies and you haven’t purchased an avast license but an AVG one.

8

…oops, sorry.

9

You’re welcome, good luck at AVG.