Hello!
This really irks me. When I get a threat alert, in the pop up, my only options are to Delete, Block, or Move to Chest. Why am I no longer given the option to “Ignore” or “Take No Action”?
I looked for a setting that would put that option back in the the actions list of any alerts Avast pops up, but I can’t find a setting for that. All I can find is options for specific exclusions and for general settings for how to deal with suspicious files.
If it happens again, I will take a screen shot. I am moving a lot of files to an external HDD and I need to be able to ignore these, when they pop up. It has happened three times, since I began moving the enormous amounts of files to the backup drive. Each time, I only had 3 choices, “Delete”, “Block”, or “Move to Chest”. I chose “Move to Chest” and then restored from there.
I know I can turn off the protection during the time I am moving those files, but I do want protection…I just also want the ability to ignore it on certain files as I am transferring them to another drive.
Do you remember why these files are being detected ? Name of infection ?
You can also make a screenshot of the virus chest.
But if you are moving infected files why bother. I would leave those detections in the virus chest first and then find out if they are infected or not.
They are not infected files. They are false positives, but that isn’t the point.
The point is, that the choice should be there for how a user wishes to deal with any files detected as suspicious. The ability to ignore used to be there. Now some update seems to have removed that option.
It is better to put them to the Virus chest where you can send them to Avast! labs for analysis and confirmation of F/P. Later on they can be restored safely to their original locations if they are found to be F/P.
I know it is not what you want, but it is what is.
Sorry you feel the way you do. It is my belief Avast! does not offer the option to ‘Ignore’ simply because it’s detection rate for valid and correct detections is very high (98-99%). This rate of protection is there in Avast! Free as well as in the paid products.
It may sound and feel dismissive to you to have someone here say that the best course of action is to leave the files in question in the virus chest and then scan for a positive or false detection, but if Avast! allowed ‘Ignore’ as an option, then the user can very well come back and say that Avast! failed to protect their computer from a serious infection later.
Offering ‘Ignore’ as an option would defeat the mission and purpose of having an antivirus program on one’s system, imo. There are other ways to determine if a detection is a valid one or a false positive result.
See below:
You can always check your files for possible infections with 40+ virus scanners here, as a second opinion option: https://www.virustotal.com/ Using this site may help you better determine for yourself whether the detections made by Avast! are correct or not.
There never was an “ignore” option (at least since avast! 4.0; I don’t remember the older ones). Yes, there was an option labeled like this, but what it really always did was “block”. So the option was only renamed to reflect what it actually does.
