No phone support?

system · 2017-02-01T18:25:05.000Z

Last time I purchased Avast I was able to call in to get phone support when I had a problem. A year later I can’t call anyone? Is my only option to send in a ticket? I have a paid subscription is there no way to even contact someone via chat? This is so frustrating. Please tell me I’m wrong and all bent out of shape for nothing.

I am fine with being wrong as long as I can get someone to help me. Thank you

Eddy · 2017-02-01T18:45:58.000Z

It depends on the problem if support by phone is possible.
e.g. billing issues/questions are only handled by avast.

For other things there can be phone support > https://www.avast.com/en-us/total-care

bob3160 · 2017-02-01T20:04:25.000Z

Just be advised that Total Care only offers a FREE Consultation. Everything else will cost you money.
Help here on the Forum, is always FREE.

DavidR · 2017-02-01T20:08:43.000Z

Personally I would start at the forums, if your issue isn’t somehow confidential.

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