No protection, not able to do scan

Farbar Service Scanner Version: 17-01-2015
Ran by Martina (administrator) on 25-06-2015 at 20:33:43
Running from “C:\Users\Martina\Desktop”
Microsoft Windows 8.1 Pro (X64)
Boot Mode: Normal


Internet Services:

Connection Status:

Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:

Firewall Disabled Policy:

System Restore:

System Restore Policy:

Action Center:

Windows Update:

wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

Windows Autoupdate Disabled Policy:

Windows Defender:

WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend: “”%ProgramFiles%\Windows Defender\MsMpEng.exe"".

Other Services:

File Check:

C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

Go Control Panel > Administrative Tools > Services

:black_medium_small_square:In the Services applet, scroll down the list and find find Remote Procedure Call.
:black_medium_small_square:Double-click on the name of the service to open the Properties page.
:black_medium_small_square:In the Properties Window > General Tab that opens, click the “Start” button.
:black_medium_small_square:From the drop-down menu next to “Startup Type”, click on “Automatic”.
:black_medium_small_square:Repeat the above steps for Remote Procedure Call locator.
:black_medium_small_square:Check to make sure the avast service is also started.
:black_medium_small_square:Click “Apply”, then “OK” and close any open windows.

I did everything except avast service. I can’t find it. Do you know what is the name?

If it is not there, then that is where the problem lies

No, I don’t have neither one Avast process. Here is my list. Can you please help me to fix it?

OK this is a weird one… I will need to do a little checking

Ok. Thank you very much for your help! Please let me know if you figure it out.

I have passed this on to the mods … Could you generate a support package https://www.avast.com/en-us/faq.php?article=AVKB33#artTitle

Last night I reinstalled windows. Now everthing works great. Thank you very much for your help!

Glad it is resolved, just wish I knew why it did not work