I purchased the AVAST Premium Multi device and it doesn’t work so I want a refund. Chatting to Daryl and he doesn’t seem to know how to do it and who he is talking to so please help.
The same problem here …
First, I’m an Avast user and not an Avast Team member.
Have you tried this ?
Refund request
- https://support.avast.com/article/24/#pc
- Refund request - From Avast account
- https://support.avast.com/article/refund-request?l1=primary2#pc See Image
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Before requesting a refund, you must cancel your subscription, otherwise you will be charged again next year and will have to request another refund, and so on and so forth.
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Thanks chris…
You would like to hope (logically) that requesting a refund would also kill the payment mandate as they are directly related.
I've been waiting for a refund from Avast for 4 months. They only send emails apologizing for the delay.