No scan results for an infected file

Avast Free Antivirus / Premium Security
1

Good day!
I want to inform you about the error!
It appeared after today’s update.
If you scan an infected file through the context menu (click on the file and select a scan), the results will not appear anywhere! Although the main antivirus window appears. This is a serious problem!
If you scan the file through the antivirus itself, this problem does not occur.

Workaround: restore the program through the settings. But after the next reboot, the error repeats.

My system:
Windows 10 at home with all the updates.
Antivirus version 19.3.2369 - build 19.3.4241.404
Release date - March 11, 2019, 14:36

I have already sent a review, but decided to preempt everyone!

2

Hi MC14,
can you upload avast/avg log files.
Thank you for report.

3

Of course. How can I do it?

4

Are you talking about these files?

5

It seems the problem is solved.
In the settings, the tick from the “show results” item has disappeared. After its activation everything works as it should.
Now all is well :slight_smile: But bad that it happened :frowning: