No solution for blue screen?

Hi,
The computer is often shut off when I try to shut off Web Shield?

Must I use old versions?
Thanks. :wink:

  • Which version…?Free/Pro/IS/Primium?
  • Other security related software installed…?
  • Which AV(s) did you use before Avast…?
    Did you try Repair?

Follow instructions: https://www.avast.com/faq.php?article=AVKB33#artTitle