no subscriptions?

[brihy1]

I bought an avast ultimate license and activated it on a windows laptop and a android phone but when i go online to my.avast it says no subscriptions?Is this normal?

[avastuser3249]

Hi, I have sent you a PM.

[brihy1]

pm sent

[pilgrim153]

Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.

What is a pm?

[Asyn]

@pilgrim153 post:4

What is a pm?

PM = Private Message

[avastuser3249]

@pilgrim153 post:4

Hi. I have the same problem with a subscription for Avast Premium Security on a Windows 10 laptop.

Hi,

I have sent you a PM.

[Corey47]

I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

[avastuser3249]

@Corey47 post:7

I am having the exact same issue - I purchased Ultimate Multi-Device, but my Avast account shows no subscriptions. I have activated it on several devices and logged the software in to my account, but no subscriptions show.

Hi,

Since you purchased your license through a reseller, it will unfortunately not be displayed in your Avast account.