My computer which is only about 6 months old came with the Norton virus program installed. I uninstalled the thing and even used the programs at their site to rid my computer of all leftover stuff. Unfortunately my Security Center tells me that the Norton firewall is active??? How can this be when there is no software installed. I have looked through the REGISTRY and have noticed that there are ‘mentions’ of Norton. Soooooooooo, I guess my long winded question is: Is my Security Center indicating that Norton Firewall is active by something still resident in the REGISTRY???
In addition to what you have already done, I would encorage you to use your
computer's "Search > All files and folders", using the search "term" "Symantec"
& later "Norton" and "Delete" everything it finds . You may also want to consider
using a registry cleaner to remove entries there .
Was this Norton Internet Security Suite or two independant programs, NAV and Norton Firewall ?
A link worth looking at, which is a program removal tool that can remove the remnants of a number of different Norton Programs: Removing your Norton program using SymNRT
I have used ALL of the “rid” type programs and software that SYMANTIC has to offer. It still shows Norton’s firewall installed. When I turn on the Windows firewall my Security Center kinda indicates that I have more than one firewall going???
At present I have the Windows Firewall NOT ACTIVE and hope that my NETGEAR network router and it’s firewall is blocking stuff???
P.S. I even utilized Norton tech support and they too gave me ideas of what to do, but nothing helped.
HP is telling me to crash my system and put in a fresh install !!!
Cheeze, ain’t that a little too aggressive??? There has to be a better fix than that???
I too have Norton Internet Security 2006 “pre-installed” on our new computer, and after reading about it being a resource hog, have decided to use Avast. After reading how much trouble you are having uninstalling the program, this scares me.
I have already been to the website and downloaded all the info and bookmarked when it is time to uninstall, but it sounds like you did all this.
We still have 50 some days left, so I’ll be watching this thread to see if you succeeded in your removal. I can’t imagine putting in a “fresh” install, as HP suggested.
Surely you still want the Norton firewall as neither your Router or XP’s firewall provide outbound protection so I can’t see why you are trying to get rid of the firewall when it is the anti-virus element of NIS 2006 that you are trying to get rid of ?
If you can give an example of some of the registry entries you found for Norton ?
If you really want to get rid of the NIS 2006 completely have you tried the add remove programs, is there still and entry for it ?
Good old HP support, I assume they have sent the sledge hammer in the post so you can crack this nut ;D
At times, the "info" coming from the Windows "Security
Center" is NOT reliable . I thought the Norton Internet
Security Suite ( dislike "Security Suite(s)" ) included an
antiSPYWARE "component" ; is that still on the computer ?
For good & FREE programs, see the info at :
http://members.accessbee.com/mitch/NewbieOldieUpdated.html .
I have run the “highjack this” program and copied the file to this message. I did not see how to ‘attach’ a fileto this message?? I will run a scan of the registry and post those findings on another message. Thanks for the interest and help, everyone,
Just found out I exceeded length of file so will send the log in 2 parts???
Logfile of HijackThis v1.99.1
Scan saved at 1:28:20 PM, on 8/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Run the three files that you just downloaded
a) On the Windows desktop, double-click the MSIFIX icon.
Click Run.
A black window may appear very briefly.
b) On the Windows desktop, double-click the SymNRT icon.
Click Run.
Click Next.
Click I accept the License Agreement, and click Next.
Type the letters and numbers that you see in the white box, and then click Next.
Click Yes or OK at each prompt.
You may need to click more than once. Your computer may be restarted for you more than once.
You may be asked to repeat some steps after the computer restarts.
c) On the Windows desktop, double-click the SYMMSICLEANUP icon.
Click Run, and then click Yes.
Click OK.
I have run a scan of my registry now and found the following. I realized afterwards though that each ‘finding’ had addtional info, but hope what i have provided will be a good enough indicator on whether or not it needs to be deleted or not???
When searching the registry I found the following items:
Using NORTON, the search found the following:
‘My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\Compatibility\NortonSystemInfo’
'My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\IS CfgWiz
When searching the registry Using SYMANTEC, the search found the following:
'‘My Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Automatic LiveUpdate Scheduler’
‘My Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Automatic LiveUpdate Scheduler’
To not mess with registry, uninstall Norton components and LiveUpdate by Control Panel.
Then follow the instructions I’ve posted before, the three steps.
For sure, LEGACY drivers are messing your system…
I hate Norton
One small note : your Sun Java is 2 Updates behind, which
is a serious security risk as it increases your chances of
getting a "Virtumonde" infection . Best to uninstall it, then
go to www.java.com/en & get their latest ( which should
be "Update 7", although the Sun Java site for unknown
reason said "Update 6" recently .
Hey Spiritsongs :o
Sun Java Runtime Environment 5.0 Update 8
their website still says Update 6-i had to get it at the link below http://www.majorgeeks.com/download4648.html
There was no NAV to remove. None is listed in the “Add and Remove” programs area.
I downloaded the 3 files. The “SymNRT” only ask that I reboot at the end of the process. No steps were asked to be repeated. The “SYMMSICLEANUP” scared me!!! It asked if I wanted to write it into the Registry!!! I said yes. And then I rebooted. When I attempted open the control panel something flashed up real fast and said something about ‘installing’ ??? I could not see what it was installing??? Anyway it was quick and when I got to the Security Setting icon I click on it and it said that the Norton Internet Security firewall was running??? I am just so baffled on how that can be when there is NO Norton products installed on this computer anymore???
I am baffled by your response???
My Security Center is still telling me that NIS firewall is active??? That is what I’m saying by There is no Norton products installed BUT SECURITY CENTER IS STILL INDICATING THE FIREWALL IS???
Hi Vette :
