Not Able to Update or Uninstall my Avast

system · 2017-10-21T05:44:12.000Z

Hello!

I badly need help with this issue.

Whenever i try to uninstall or update my avast , i’m getting this error prompt “The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x10b)”

I tried to follow what was done on this topic " https://forum.avast.com/index.php?topic=168069.0 " but i did not proceed on doing the Farbar Recovery Scan Tool fix because i think the code that was put is different.

Can anyone help me with this please?

Asyn · 2017-10-21T05:46:00.000Z

Which Avast…? (Free/Pro/IS/Premier)
Which version…?
OS…? (32/64 Bit…? - which SP/Build…?)
Other security related software installed…?

system · 2017-10-21T05:56:47.000Z

Thank you for the quick response!

-It’s the FREE Anti-virus
-Version is : 7.0.1506
-64-Bit OS
-Other Security Software: AVG

Asyn · 2017-10-21T05:59:03.000Z

Ayban post:3:

-64-Bit OS

Which one…?

system · 2017-10-21T06:07:58.000Z

I’m Sorry. It’s Windows 7 Ultimate

Asyn · 2017-10-21T06:09:41.000Z

First, be sure to get rid of all remnants of AVG…!!
→ https://www.avast.com/faq.php?article=AVKB11#artTitle

Then:

Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
Reinstall Avast with the downloaded installer from point 1.
Reboot.

system · 2017-10-21T06:57:22.000Z

I’m still getting the same error whenever i try to uninstall or install.

““The stub cannot run installer/updater executable c:\program files\avast software\avast\setup\sfx\avast.setup (code 0x10b)””

Asyn · 2017-10-21T07:00:32.000Z

Did you follow the instructions to the point…?

system · 2017-10-21T07:04:19.000Z

yes i did.

as i’ve mentioned, i have the same problem with this topic " https://forum.avast.com/index.php?topic=168069.0 "

Asyn · 2017-10-21T07:05:52.000Z

OK, start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4

system · 2017-10-21T07:16:46.000Z

okay. done. thanks!

Asyn · 2017-10-21T07:17:56.000Z

You’re welcome.

system · 2017-10-23T14:57:37.000Z

Still not getting any fix. Please help me. :-\

Asyn · 2017-10-24T02:23:44.000Z

Ayban post:13:

Still not getting any fix. Please help me. :-\

→ https://forum.avast.com/index.php?topic=210042.msg1427472#msg1427472

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