Hi, can anyone help please ? I upgraded from a free version of Avast a month ago to Avast Internet Security 5 and the updates have not been working ever since.
I uninstalled and then reinstalled following instructions from Avast technical support but the same problem occurs
automatic update is not happening (last update attempt was 03/06/2010)
manual update hangs at Step 1/2 on the screen (progress bar only just starts to turn orange).
I am currently running Avast 5.0.545 and my operating system is Windows XP Tablet PC Edition 2005 Service Pack 3.
It is frustrating that it takes technical support a week to reply to my messages. Having paid for the product, I now seem to be unprotected from new threats. Maybe I will have to demand my money back and go back to the free version, which ran happily.
If anyone has any suggestions, I would be grateful.