Not fully protected

General Topics
1

After hours of trying to install finally got there, or have I ?
I don’t know which version I have, for the money paid. ???
Also at the bottom right of screen I have AVAST informing me that
“system is not fully protected” So what. I ask myself !!
How do I rectify ?

And another …. The “Fix” button does not seem to activate anything

I don’t find the terminology user friendly. But I am on a steep learning curve. ;D

Is there a manual in easy speak terms .
I miss the little revolving ball. Always got the impression something was happening !!

Comments really appreciated.

Regards bid610

2

The type is written as headline in the GUI: free / pro / internet security. The actual version number can be found when expanding the header on the main GUI site.

Did you reboot after installation? If not, do so.
If you did: do a repair installation and reboot.

That should fix anything not running atm.

3

Thanks Zyndstoff

OK on version.

Rebooted several times ;D

But how do I get to the “repair installation” ??

What does the “Fix” button do ??

Thanks

bid610

4

@ bid610

Go to Add/Remove Programs then select avast! then select Change/Remove then scroll down and select Repair then reboot.

I have avast! Pro on my XP pro system working fine.

Quick Start Guides - Version 5.0
http://www.avast.com/download-documentation

Sumatra PDF reader:
http://blog.kowalczyk.info/software/sumatrapdf/index.html

5

… YoKenny was quicker… ;D

6

I wish I was young again:
http://www.vancouver2010.com/olympic-freestyle-skiing/schedule-and-results/mens-moguls-final_frm020101oP.html

7

Thanks so far folks.

These are my observations, not understood :-

Bottom tray AVAST icon …… “System not fully protected” with a ! (exclamation) over the icon. ……… Why not ?

“Real Time Sheilds” ……… Off.

“FIX NOW” button …. No response. Although button does depress.

SILENT/GAMING MODE: OFF….Don’t understand this on either.

ANTISPAM: SERVICE STOPPED … ?

Helpful coments appreciated. ??? ??? ??? ???

Regards bid610

8

If this is on boot up to desktop. the many Avast Shields take a little time to engage as well as the new signatures are in the process of updating so that is why it will also say you are at risk.

9

So, we need a little more info here.

You are using Avast Internet Security, I presume?
What Operating System? (e.g. Win Vista Home 32 or 64 bit, Win 7 Home Pro 32 or 64 bit, Win XP Pro 32 bit…)

Did you perform the repair installation + reboot?

10

Thank you Zyndstoff and others.

Using Avast Internet Security.

Using Vista.

Did a “repair installation + reboot”

The Avast icon, bottom right has an exclamation mark over it . ??? ??? ???

Prior to this renewal the old Avast had a revolving blue ball. It gave some confidence that something was happening … ;D

The “Fix” button does not seem to do anything, except move.

I get verbal notification of updates. So something is working :smiley:

More suggestions appreciated

Regards bid610

11

Your Vista is up to date? (I believe SP 2 is the current SP-status)
Any other security software running on your system (or were installed prior to Avast) like zonealarm, norton, symantec?

12

Thank you Zyndstoff.

Vista is updated.
Before updating to AVAST Internet 5, AVAST was installed and working fine, (blue balls).
No other software being used, apart from with VISTA.
What puzzles me is the exclamation mark over my yellow AVAST icon. And there is only one “ball”. No revolving ball.

“Attention System not protected” notice …… and Fix Now button has no effect ???

The Laptop is Advent 7113.

Any more ideas ?

Regards bid610

13

Just a PS.

Can somebody explain why there is an exclamation mark over the AVAST icon please .

And the notice :-

“Your System is not fully protected” and the “Fix” button does nothing ???

Comments appreciated.

Regards bid

14

Something is wrong. Check the summary (panel) of avast.
Which thing is disabled?

15

Hi Tech

“Real-time shields” … Off Won’t switch On ??? ???

What are they ?

Thanks Tech