Not option to delete (SOLVED)

i went couple of times to one web site where Avast alerted that there was a virus on my Opera cache, but it didn’t give me option to delete it. Does Avast automatically deleted it? I have latest free version of Avast.

Probably, Web Shield blocked it. I mean, the ‘connection’ with that file was blocked
Web > Web Shield > Browser > Standard Shield

All data is first checked and then passed to the browser, and if the data is cached it can be also checked by Standard Shield.
So there is much smaller chance of getting infected by some exploit if the data is scanned before it actually hits the browser itself. In other words, the idea of the web shield is to scan the http stream, to detect any possible virus infection before it has time to get established on the local disk.

yep…as Tech said,the web shield propably blocked the file before getting into ur pc…if u want to be sure,do a full system scan…but there is nothing to worry about…avast did the work for u :wink: cheers to avast!!! :smiley:

I don’t use web shield. That file was just some .js file. I cleared Opera’s cache after that Avast alarm. Usually Avast has popped up that window where’s option to delete file, but not anymore… ::slight_smile:

The WebShield dialog does not have any delete option…
Just the “abort connection” button.

Like i said, i don’t use Web Shield.

maybe the file couldn’t be deleted…did u move it to chest?i suggest u do a boot-system scan and activate web shield :wink:

I’m surprised that you don’t use the Web Shield provider as it can intercept and malware that might otherwise get on to your HDD and be detected by the standard shield, depending on the sensitivity and other settings of standard shield.

You should under normal circumstances have been offered deletion as an option.

What exactly did the alert say, including the file name and location ?
Check the avast! Log Viewer (right click the avast icon), Warning section, that may cast light on why the delete option wasn’t offered.

Solved. I had “silent mode” on. Silent mode option was “No (cancel)”, does that mean file was then deleted?

How come you guys didn’t thought that? :o

  1. Depends if you have General answer = No (Move to chest I believe, you can check the chest and doesn’t allow it to be executed) or General answer = Yes (do nothing with the file I believe, but it doesn’t allow it to be executed).

  2. Probably because I don’t use silent mode as I prefer to know what is going on in my system. I also can’t understand why you got any notification not what I would call silent.

My own feeling on this is you should use the default interactive action. This way you know exactly what is going on with your system. If you are getting so many warnings, that you want to automate this process, I believe you should review your security practice - filter emails at source, delete from server rather than download them, review the sites they visit, etc.

I just look to chest and those virus files are there. That “silent mode” got to turn on accidentally, when i am changed some settings.

David is correct as usual 8)

He didn’t knew what was causing my “problem”, although it (silent mode was on) was most likely reason…

Just an avast user like you, not a mind reader we can only base our answers on the information given (we still don’t know your settings) and as I said, I don’t use Silent Mode, for the reasons I gave, so I have never experienced this.

Ok. :slight_smile: