Not scanning email

Please can anyone tell me how I know if Avast is in fact testing each email message? I tried the testing from GFI but nothing there happens I just get the messages without it testing each one. Please help.

Thank You In Advance

Hi Sears54
If your using Pop3 (Outlook Express or any other POP3 E-Mail)
This should help. Click on the a :

No that is fine as far as I can tell. that was the first thing I checked. I am using Avast 4.1.418… I have never had this problem before…I have it to show insert note for clean messages and that does not work either…Any other suggestions???

First of all, which email program are you using?
If Outlook Express, please run Mail Protection Wizard again…

Do you have a file called ashMaiSv.exe running in background? (CTRL+ALT+DEL to see it)

I do have the ashMaiSv running in the background and I am using Outlook Express…Please where do I find the Mail Wizard agin.

Easy to test mail scanning. Send yourself a mail with the eicar test file.

Thanks guys I think we have the problem fixed…Thanks again for all those of you that was kind enough to help me out… Way to go Avast Team!!

Well, we’re glad…
But, please, share your knowleage so all of us could learn, help the others and so on… :wink:

I uninstalled the Avast and cleared Avast out of my registry and Rebooted. I then just reinstalled the whole program. Now It works the way it is suppose to.

sears54
That was the hard way but at least you have it working again.
A simple Repair would probably have accomplished the same thing.

Thanks… The old and good uninstall/install process 8)