Hi all,
I started with running the first malware scan. Here are the results.
Then I ran the recovery tool and have attached as well.
Am I going in the right direction?
Thanks,
Abmetzy
Remover Notified.
Hi could you be more specific about your problem
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: AppInit_DLLs: C:\Users\Amy\AppData\Local\Linkey\IEEXTE~1\ietlb64.dll => C:\Users\Amy\AppData\Local\Linkey\IEEXTE~1\ietlb64.dll File Not Found AppInit_DLLs-x32: C:\Users\Amy\AppData\Local\Linkey\IEEXTE~1\ietlb.dll => "C:\Users\Amy\AppData\Local\Linkey\IEEXTE~1\ietlb.dll" File Not Found C:\ProgramData\SetStretch.exe C:\ProgramData\SetStretch.VBS EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Hi,
I can not save the fixlist text at all anywhere o my laptop. I have everything on my desktop but it won’t save,
As far as specifics, the dvd player constantly skips (already checked the discs) It starts to type slow and won’t keep up. It is running extremely slow. I have run a scan and only found 2 infected files. That is why I came to you guys to see if there are any scans that you can have me run to see if there are any bugs effecting my laptop.
Thanks.
When you try to save the fixlist.txt what error do you get ?
It will not save at all. It comes up as *txt and then I put the fixlist in front of it so it looks like fixlist.*txt and then nothing happens, any ideas or help or what am I doing wrong?
Thanks
remove the star prior to .txt so that it looks like this fixlist.txt
Sorry I have been so late in getting back, had some health issues pop up. I have attached the fix log and now running adwCleaner. Thanks!
Here are the results from the AdwCleaner. Thanks for all the help!!
What problems do you have now ?
I think whatever problems I was having are totally cleared up. Thanks. Do I just need to uninstall the different programs I used? Are there any scans I should run on a regular basis?
Thanks for all the help!
abmetzy1
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
https://dl.dropboxusercontent.com/u/73555776/javara.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme 
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe 