Not too happy with you guys

General Topics
1

So.

I’m happliy computing on my crappy old desktop, when lo and behold I see yet another marketing,
By our Bloatware ad from Avast after it ran a scan I didn’t ask it to run.

“We have detected 406 unprotected passwords on your computer”

and a lovely “Protect your Passwords” button for me clik, and of course pay a silly amount for an unnecessary service.

I use exactly 9 unique passwords, not 406.

Most of those are not stored locally.

Nice try Avast Marketing>

Honestly, your business practices are now in the Used Car Salesman category.

When I find another Virus program that’s as good as or better that this Marketing Machine called Avast.

I’m outta here.

Ricardo

2

Promotional pop-ups can be disabled in the paid version.

avast doesn’t run a scan just out of the blue.
You (or someone there) must have told avast to do so.

There is no need to pay for avast passwords.
It is free in all home versions.
If you don’t want it, don’t install it (or remove the component)

You very likely have more than 9 passwords stored on your system.
Even if you don’t use them (anymore) avast will still detect them.
There is also one (likely even more) passwords on the router/modem.

3

Here is more information on the PAID (Premium) version of the
Avast Password Manager:
https://www.avast.com/faq.php?article=AVKB254#idt_041

4

When you said you use 9 unique passwords, do you mean you only have passwords for a total of 9 things? Or do you mean you recycle the same 9 passwords over multiple sites?

As far as a password manager goes, I would just recommend “LastPass”

5

I actually use both LastPass and the Avast PW Manager.
If one should fail, I have a backup.

6

Avast is ALWAYS running scans in the background, never with my having asked for them, and I regularly get popups telling me I have unresolved performance issues, all which can be resolved by buying the cleanup service subscription.

I don’t request these scans, ever.

I only run full scans, from the GUI, on purpose, 2-3 times daily.

I use 9 different passwords for online things, E-mail accts, Facebook, a few forums, Steam and other online services and the router.

There is no way I have 406 passwords stored on my comp. I’d need an army of clones just to use that many.

All of my passwords are in my head, and written down in a safe location.

The point is that Avast is always (daily) offering to fix my comps “issues”, and always for an additional fee.

Even my attempt to get a rootkit virus removed via online support a few months ago, was only offered at a very large fee of 179 USD, and that would be for a one-time session. If my infection required multiple sessions, I would have been charged additional fees as well. The support person would not even tell me how to make any adjustments to my Avast installation w/o charging me that 179 USD. THAT, is piss poor service. Pure customer gouging.

I’ve had multiple issues with Avast charging CC cards when asked not to, or charging incorrect CC cards, (cards that were removed from my Avast account, and replaced with another.) Always like yanking teeth to get resolved.

This forum is chock full of similar complainants, with similar issues, and none ever get resolved.

The ONLY reason I continue with Avast at this point is due to their app having the best AV detection/cleaning ability out of all the other commercial choices out there.

Thank you to Eddy for pointing out that I can disable the popups.

Ricardo

7
I only [b]run full scans[/b], from the GUI, on purpose, [b]2-3 times daily[/b].
Wow ...why?

all antivirus programs have realtime monitoring, meaning evrything that goes on in your computer when on is scanned / monitored in realtime

8

Ofcourse is avast scanning, that is called real time protection.
A av that doesn’t scan when you work on a computer is useless.

As I said, you can disable the pop-ups in the settings if you have a paid version.

There is no need to run a full scan everyday.
The real time protection is already protecting you.
You only have to run it when you think there is something wrong.

What you called was not avast, but a third party that only handles certain things for avast for a fee as is very clearly mentioned on the website.
https://www.avast.com/total-care
Don’t look surprised if they want to charge you if you call a paid service.

If you have payment/card issues, you need to contact avast or the company that handled the payment.
This is also clearly mentioned at the website.
https://www.avast.com/faq.php?article=AVKB24
The problems are handled and solved.
You just don’t see it because avast is handling those things (for privacy and legal reasons) in “private” with that person.

Ofcourse there are complaints on this webboard.
This webboard is here to help if someone has a issue.
But you (as almost everyone) forget that people who don’t have problem are only seldom posting it, but they are the fast majority.
I don’t know the exact numbers but let’s say 10 people are complaining/have a problem.
But at the same time there 25 million that have no complain/problem at all.
It is like going to a car graveyard.
He look at the massive amount of broken cars !
But you forget that there is a entire world outside the graveyard where a huge amount of cars are not broken.

If you don’t have a subscription for one of the additional products (e.g. CleanUp), don’t install that component and if you already have remove it.

9

Either it’s a bug or you’re using same password on/for multiple services. It’ll count each as insecure because if one gets hacked, all accounts using same password could potentially be exploited.

10

Easy check.
Open the browser and delete all stored passwords.
If there are multiple browsers installed, do it for each one.

11

You can just uncheck the password manager in Apps and Features panel in Windows. I personally don’t like it and prefer other solutions and it hasn’t bothered me about it so far.