Notification settings.

Avast Business Cloud Management Console & Clients
1

We need to add an email for notifications in our customers’ cloud console, but we cannot.

The customers want that we recieve all the notifications because they don’t want to receive them, but we cannot add our email and un-check customer (see picture).

We cannot create another Administrator user with our email because the email we use is the same for all customers.

2

Suggestions… Perhaps either :

  1. generate a new email address that you own and use that as another admin user only for this customer’s notifications
  2. have the customer set up a mail forwarding rule of some kind on their mail server or mail client, to send emails from avast to you and never deliver to their own mailbox