This assembled office desktop computer age 5 years have been used by several employee users.
For a week now, it has been handed to me and no other users anymore. Slightly slow on boot.
After scanning with ESET online scanner, the following threats are listed namely.
a variant of Win32/HiddenStart.A potentially unsafe application C:
Win32/Toolbar.Conduit.Y potentially unwanted application C:
a variant of Win32/Keygen.AK potentially unsafe application D:
a variant of MSIL/HackKMS.A potentially unsafe application D:
I wanted to start using this computer clean and would appreciate any help from this forum.
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
Posting from another computer, combo fix stalled in " creating restore point". Closed the combo fix box, since nothing is happening and tried to restart computer, but seems the hardisk is still reading something continuously up to now and wont restart. Any advises?
Hi Essexboy, what happened before the combo fix, was that when I started it, I thought the Kasperky antivirus 15 which I already disabled and ok, but combo fix noted that before continuing , the real time scanner of Kaspersky should be disabled. Could not find it and at the same time kaspersky popped a message about a file to be disinfected which is the frst exe. Kaspersky wont close even, so just continued with combo fix and it stalled as I mentioned before. The computer restarts and no combo fix txt produced:-(
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
[*]Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
[*]Select additions at the bottom
[*]Press Scan button.
Good evening again essexboy, since at the beginning frst logs were created and additon txt, I used DelFix to remove cleaning tools before. Then downloaded the FRST again. here are the logs for your perusal.