I hope you can help - we are using avast free version and are receiving a network shield malicious url blocked, w.nucleardiscover.com:888:888 related to process C:\Users\olvic\AppData\Roaming\cnqsm.exe
We have run a quick scan (found nothing) and a full scan which also found nothing except around 50 files relating to Mozilla Firefox that were apparently “error: archive is password protected”.
can you upload that file to www.virustotal.com and test with 43 malware scanners
when you have the result, copy the url in the address bar and post it here for us to see
To avoid using multiple post with copy and paste you have to attach the log`s
Lower left corner: Additional Options > Attach ( Malwarebytes log / OTS log ) save OTS log as ANSI
Essexboy will look at the logs when he arrive here…usually around 08:00pm - 11:59pm uk time
Many thanks for your help Pondus - couldn’t get onto virustotasl but I did download MalwareBytes and it found the trojan and has quarantined it and deleted it successfully (along with 34 other files, a memory process, a memory module and a couple of registry keys) as per attached log.
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.