Hello everyone i’m back…Got some bad news!!! I think there is a new virus because I got this e-mail today with an attatchment…of course im stupid enough to open it…and the anti-virus that comes with yahoo mail said there was a virus attached to it called…W32.Netsky.K@mm
The on access scanner (norton) said that ut was unable to clean it so it didn’t open it …whew!!!..so can someone please tell me what the heck is going on???
Netsky is old and it won’t affect your system if you have ALL security patches/updates from MS installed
http://update.microsoft.com
Just to be sure, run Microsoft’s Malware removal tool:
http://www.microsoft.com/security/malwareremove/default.mspx
Just because you opened the email doesn’t mean you are infected (but this is possible) provided you didn’t open the attachment you should be OK.
However, you comment “The on access scanner (norton) said that ut was unable to clean it so it didn’t open it” confuses me somewhat as this is the avast! anti-virus support forum and I thought you were using avast! and not NAV?
avast! Internet Mail scanner should have detected this and effectively stopped it from getting in your inbox in the first place, so you wouldn’t have been able to open it accidentally or otherwise.
So are you using Norton or avast! or are you using two resident AVs? - not a good idea as this is likely to cause conflict.
and the anti-virus that comes with yahoo mail said there was a virus attached to it called...W32.Netsky.K@mm
The web mail scanner was norton
NAV detects W32.Netsky.K@mm as avast! does.
You’re protected by mail scanning with both (one in the provider and another in your computer).
If the infection ocurred something is wrong in your informations or in your avast! settings…
Hi kute_kittyvii,
It is unwise to have two resident AV products on one and the same comp. They are going to conflict and this is not helping your security. Like for instance Norton AV and Avast AV. In the same line it is unwise to have two Firewalls on one and the same comp. Some people falsely believe that 1+1 = 2 SECURITY WISE. NO IN THIS CASE IT IS NOT. You may of course use one AV product and a NON-RESIDENT AV product for second opinion. ClamWin is a good suggestion there, frequently updated for a fresh scan once in a while or for files on doubt. Firewalls can be supported by Firewall Support Programs like Intrusion Detection, Start Up Monitoring. Furthermore use the big three free anti-spyware solutions as there are Spybot S & D with the free helpprogram FileAlyzer, Ad-Aware and SpywareBlaster. An Anti-trojan like a-squared is also recommendable.
Security should be a daily ongoing concern.
Security should be systematic.
Security should be flexible.
Security should be easy to manage.
polonus
Yahoo! (and BT Yahoo! here in the UK) use Symantec AV to scan for viruses before emails are downloaded, as Tech said. If a virus is detected in an attachment, the attachment is not downloaded if it not possible to ‘clean’ the virus. So the virus did not get anywhere near you computer and your computer is not infected.
You are protected by Symantec NAV and avast! but only avast is on your computer. Yahoo!'s AV program will remove viruses from emails and you will just receive the body of the email. This is assuming that Symantec has identified the virus, of course.
If the virus is not in Symantecs definitions, you will be free to download it and infect your computer.
Many virus infected emails will be spam anyway, and your ISP should provide a spam filter. These spam emails often contain viruses and should be deleted without being opened. At the moment I have 34 sitting in my Spam box, seven of which have attachments which I am almost sure are viruses.
Even if Yahoo!'s AV doesn’t spot a virus in a spam email, it still doesn’t get downloaded to my computer.
Of course, if the spam filter and the AV miss a virus I could be in trouble.
A simple rule is never open email attachments unless you know exactly who it’s from and have confirmation of what it is.
Remember that viruses can send out a copy of themselves to ever email address on the computer they infect, so a attachment from a known contact may contain a virus. And a friend may even send a virus deliberately, thinking it is something innocent, so even the above rule is not a 100% guarantee.
Learn to spot spams just in case one does slip through- many are obvious just from the subject line. Notice how many come from compromised computers- somebody who has my email address on their computer.
My ISP spam inbox, containing seven highly suspicious attachments:
Julio Bright Re [14]: Doctor The Ultimate Online Pharmaceutical Stefan stock to Consider Right Now? Honda Handle AG Company Are you ready for good money? Doctor The Ultimate Online Pharmaceutical Doctor The Ultimate Online Pharmaceutical Doctor The Ultimate Online Pharmaceutical Carson Larson re[9]: z***oc@hotmail.com [View Attachment Details ] Hello bir***978@yahoo.com [View Attachment Details ] Important Doctor The Ultimate Online Pharmaceutical Darrion Platinum stock Reports nesr***cak@mynet.com [View Attachment Details ] Hi Doctor The Ultimate Online Pharmaceutica ke**@kentbaharat.com [View Attachment Details ] Document *********adribb [View Attachment Details ] [none] ****** Play Small-Caps for Big Gains bir***978@yahoo.com [View Attachment Details ] Hi Uriel New SmallCap Growth stock Edwardo Krause re[22] Ervin The stock Play of the Day Dylan Day Re [10] Nathaniel Will This Small-Cap Shine? k***ms@aksam.com.tr [View Attachment Details ] Document Francisco Next White Hot stock?
If you really want to open an attachment you can’t be certain about, quarantine it for a week or two then submit it to Jotti’s online scanner. By that time one of the AV’s should spot if it’s malware, although the only guarantee is not to open it.
Hi FreewheelinFrank,
That about the e-mails is important information. My first line of defense is my ISP here. I am with wanadoo and they supply me with a good anti-spam filter. The second line in defense is Mailwasher. In Mailwasher I have installed the settings of 5 spamlists, against which my incoming mail is filtered on the server
(not on my comp). Then I delete all the blacklisted and unknown
mail with Mailwasher, do not bounce any, just delete and blacklist them. My third line in defense is AVX Script Wall. When it alerts a script from MS Windows scripting host is about to run on my comp or in Outlook for instance, I can look at it, and allow it or disallow it to run. After these lines of defense I run the safe and mails destined for me in my mail program and can open them, while they are being checked by Avast as a last line of defense.
greets,
polonus
BT spam filter is pretty good, I must admit. I don’t need a secondary filter.
It’s only once in a blue moon that anything gets through it.
Thank goodness for that, looking at all the crap that ends up in it.
And all those people that cc emails to everybody on their address book so that your address ends up on the computers of complete strangers…
It just means that sooner or later you’re going to get emails from an infected computer.
Judging from my spam emails, half of Turkey has my email address on its computer.