On Access Scanner indicates only 4 providers running?

Avast Free Antivirus / Premium Security
1

Hi

I’m new to Avast Home and so far I like it :slight_smile:

I have a question about the On Access Scanner. If I hover my mouse over the icon in the system tray it tells me I have 5 providers and 4 running. I’ve opened the protection control and I haven’t terminated any of the scanners so I’m a bit concerned that one of them may not be working correctly, but I’ve got no idea which one ???

Is this normal or do I need to configure something?

Any help will be very welcome.

Yve

2

Upgrade to 4.5 Pro and you will see 7 providers and 6 running ;D

Perfectly normal.
eg: If you don’t use a email client, that provider has nothing to do and will not run.
Or you have a provider installed that you don’t need for your system.

3

I just upgraded to 4.5.517 and i’m seeing 5 providers 4 running. What are the other 2 providers are you talking about? should I do a clean install to get them?

edit

I just noticed you said Pro.

4

Difference between Home and Pro > http://www.avast.com/eng/av4_version_comp.html

note: This list is not yet updated with the latest futures of 4.5 as far as I can tell.

5

Thanks for the explanation :slight_smile:

Yve

6

Hi
As I did install as a new avast!-user, I’d the same problem. I’d to start the 5th provider manually. And since this moment, all providers - in the meantime 7 - are working and working and working and …
Sincerely
housi :slight_smile:

7

Which provider are you talking about?
MS Outlook/Exchange is not a ‘provider’ in all sense, it’s a plugin. It requires that MS Outlook was opened before. While opened, it should be shown as running and not waiting for a subsystem to start… ::slight_smile: