on-access scanner (resident protection) not enabled

[system]

@Tech post:17

@sikejsudjek post:15

Resident scanner won’t start

1. Uninstall avast from Control Panel first.
2. Boot
3. Use Avast Uninstall for complete uninstallation (read http://www.avast.com/eng/avast_uninstall_util.html)
4. Boot
5. Install again and see if this way you get a clean installation.

I tried this, but not only did it not reinstall properly but it also now won’t boot with the message ‘real mode memory allocation failure’ which I guess is a vxd problem (or may be corrupt config sys).

Which vxd drivers does avast call ? I will check config sys and disable non essential entries in safe mode.
All the best
Andy

[system]

Fixed problem - somehow viagart.vxd had got messed up. Reinstalled via drivers and removed a couple of vxd’s that shouldn’t have been there.

[DavidR]

Thanks for leting us know what the problem was and its resolution.

Welcome to the forums.

[system]

@sikejsudjek post:22

Fixed problem - somehow viagart.vxd had got messed up. Reinstalled via drivers and removed a couple of vxd’s that shouldn’t have been there.

I dont get it, how do you fix it???