I’m having trouble with Avast! free and Online Armor free. I (maybe foolishly) installed OA first. Then downloaded Avast! I uninstalled the McAffee that came with my Acer Aspire One netbook. I installed Avast! next, but I keep getting “Unsecured” in the Avast! window. When I try to “Fix now,” I get an OA popup, which I allow, but Avast! never starts its shields. Thanks for any help you can suggest!
I totally forgot to give my OS: running Windows 7 Premium 64 bit. AMD C-60 (dual core 1gHz) with 4gbs RAM.
After the uninstallation, have you tried to run the removal utility for your older AV? Remnants create conflicts too, so get rid of them. Please use Windows Safe Mode to run it.
Then delete the firewall rules related to avast. Reboot, and avast will try to connect. The firewall, in “learning mode” or equivalent, should ask you for permission and so you can rebuild the correct updated rules again.
After the “fix” or repair of avast, you need to reboot before retesting the results.
Please report back, so we can give you additional instructions if necessary.
Just letting you know that the McAfee removal tool is not to be run from safe mode as with most removal tools, the uninstall of security programs is first to be done from remove programs then reboot and run the removal tool and reboot again, running these tools in safe mode will fail to remove parts of the application as certain parts of windows are not accessible from within safe mode and the removal tools will not be able to clean properly.
Always read the info for the removal tools before running the tools http://singularlabs.com/uninstallers/security-software/
Hello salmarcin, I’m an OA user. You should follow ady4um’s suggestions (and craigb’s) about the removal utilities for your older AVs.
As for OA & Avast!, I suggest that you exclude Avast! in OA before installing Avast!. Then you could turn on OA’s Learning Mode (providing that you are completely sure that your system is clean, with no malware) during the installation process or alternatively you could turn OA completely off (but only after having set the aforementioned exclusion and if you are completely sure that your system is clean, with no malware).
I would also recommend excluding thoroughly OA in Avast!.
