Hi, I’m new to this anti-virus program. Heard many good things about it, so I decide to give it a try.
It’s all good until I tried to play on-line games, it just show “Fail to connect to server, try again?”
like there was no internet connection. Please help me, I would like to know why this is happening
and how to solve it. Thanks a lot!!!
Into the firewall settings, the following programs should be allowed to connect:
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe (avast! Web Scanner)
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe (avast! e-Mail Scanner Service)
C:\Program Files\Alwil Software\Avast4\Setup\avast.setup (avast! Update executable).
This is a temporary file that just appears when an update (check) is about to launch, and disappears again afterwards.
Don’t need rights to connect:
C:\Program Files\Alwil Software\Avast4\ashServ.exe (avast! antivirus service)
C:\Program Files\Alwil Software\Avast4\ashUpdSv.exe (avast! Update Service)
Does this help?