Operating system restart problem

Avast Free Antivirus / Premium Security
1

Hi,

I have just installed Avast home edition V4.6 on a Win 2000 pro computer.

On startup, I am always being asked to restart the operating system.

What do I need to do to stop this?

2

Operating system restart needed by avast message could be solved by deleting the file \setup\reboot.txt
Can you see if it helps?
Welcome to forums :wink:

3

Removing reboot.txt has not corrected the problem, any other ideas?

4

So the file gets automatically recreated? (can you confirm that?)

Also, could you please post the last couple of sections of the file \setup\setup.log? By a section, I mean a block of lines. Sections are separated by one or two blank lines.

Thanks
Vlk

5

I can confirm that the reboot.txt file is created auomatically and that today I am not getting the restart request.

Many thanks for your help.

6

I have been using Avast from awhile and this problem just started. Where do I find the text to delete - \setup\reboot.txt?

Thank you

Tom

7

Tom you must delete that file (entire file) and not a text inside of the file.
It’s on avast folder, subdirectory setup :slight_smile:

8

Hi,

I’ve got the same problem. I removed the reboot.txt file as suggested, but it keeps coming back along with the message telling me to reboot. I also looked at setup.log, in which I edited one of the last lines as follows:

vrb/fil NeedReboot=true in vrb/fil NeedReboot=false

This again didn’t solve my problem. Does anyone have a solution, please help.

These are the last couple of lines from setup.log:

00:31:37 nrm/pkg Transferred files: 0
00:31:37 nrm/pkg Transferred bytes: 0
00:31:37 nrm/pkg Transfer time: 0 ms
00:31:37 vrb/fil NeedReboot=false (used to say: true)
00:31:37 vrb/fil MoveFileEx(C:\WINDOWS\System32\psa2.tmp, C:\WINDOWS\System32\psapi.dll)
00:31:37 min/gen Return code: 0x20000000 [Something done]
00:31:37 min/gen Stopped: 01.06.2005, 00:31:37

Greetz,

Erik

9

Erik, as far I know, this is a log file not a configuration file.
It’s not read by the program, but wrote :-\ :cry:

10

Tech, of course I assumed this to be just a log file, but somebody mentioned someting about that log file so I thought why not give it try. Thats also why I posted a portion of it. Thanks for the reply, I still hope someone can help.

Greetz,

Erik