I had Norton AntiVirus on the WinXp laptop before I installed Avast Internet Security.
I used the Norton Removal Tool to uninstall the Norton Antivirus.
After installation of Avast Internet Security I installed/bought Revo Uninstaller Pro.
As the Norton AntiVirus didn’t appear on the list of installed programs … I did not have the capacity to do any Uninstallation to ‘clear any leftovers’.
I think that it is fully uninstalled as far as I a aware.
So, as there is nothing left of the Norton Antivirus on the computer … the question still remains as to HOW do I get the WinXP SP2 laptop back to it’s original start-up state?
After that, if removing it gets you running, you can try reinstalling Avast! again if you still want to try, might just have been something that went wrong with the install (though I still suspect Norton ghosts).