Orange password key turns black

the orange password key tuns black soon after loading Avast safezone (Chrome browser). it says I have no connection when I try to open a tab.
To make it work I have to repeatedly close and open Chrome till the Key remains orange.
If that fails I have to Shut down the computer and restart and try again.
This is getting to be very frustrating.

Any help will be welcome

I do not know why I have not had a reply on this?
Is it an unknown problem?

Hi terry,

does that happen everytime you launch SafeZone browser?

99 out of 100 yes

Terry

NOCK NOCK??

I have just spent 1 1/2 hours trying to get connected
I do not know why my posts are being ignored. as an Avast pro user I would expect better treatment.

Variously my computer says " the remote device won’t accept connection.
And on a number of occasions I have had an Avast popup saying that the proxy server wont connect
or that I have no connection.
However Windows live mail is working and getting emails, and the computer is indicating that I am connected to TalkTalk.

Only on the now rare occasions when the Pass word key symbol stays orange, can I get a normal connection.

Regards terry