Our product is blacklisted by Avast - how do we get this cleared up?

Our product www.sitepal.com seems to be blacklisted by Avast.
One of our clients who uses Avast on their laptop, reported:

I am using avast antivirus and it says URL:blacklisted. when going into my account.

What’s the process for clearing this up?
Thanx,
Gil

Pleas edit your link so it isn’t active wXw.sitepal.com or just sitepal.com to prevent accidental exposure.

You are saying your product is being detected - use the Reporting a Possible False Positive File or Website - https://www.avast.com/false-positive-file-form.php.
You should get a response in a day or two.

That said your site could use some attention
Nothing found here - https://www.virustotal.com/gui/url/1f1195607cb6f9c126ca07365aa55e860cc45a4af3dea706b56cbbaface75b59/detection
Some issues here - https://en.internet.nl/site/sitepal.com/2236459/
Medium security risk reported here - https://sitecheck.sucuri.net/results/sitepal.com - and some Hardening Improvements
High Security Risk reported here and some suspect files - https://quttera.com/detailed_report/sitepal.com