Outgoing email fails

system · 2014-01-12T12:43:00.000Z

Hi - newbie here.
Generally happy with Secureline, but I find that when active I can receive emails but not send them (authentication failure). Sending works fine when I disconnect from Secureline.
I use virginmedia in the UK (blueyonder legacy), configured to IMAP4.
Windows Vista O/S with bundled Windows mail client.
It may be that this is an unavoidable consequence of using a VPN. No big deal, I can live with it. Just wanted to check that there is nothing wrong.

schmidthouse · 2014-01-13T18:16:27.000Z

1eyedjack post:1:

Hi - newbie here.
Generally happy with Secureline, but I find that when active I can receive emails but not send them (authentication failure). Sending works fine when I disconnect from Secureline.
I use virginmedia in the UK (blueyonder legacy), configured to IMAP4.
Windows Vista O/S with bundled Windows mail client.
It may be that this is an unavoidable consequence of using a VPN. No big deal, I can live with it. Just wanted to check that there is nothing wrong.

Hi and welcome.
I have been using Secureline for awhile now and have no issues with sending or receiving emails. I use Thunderbird.
When I first started using I did have a glitch with mail not working properly, but that was because the (web based)Email: gmail, msn and yahoo didn’t Recognize the IP that was making the request (obviously while connected to Secureline your IP is different) so I had to go online while connected and sign in manually before Thunderbird could receive mail from these web based email addresses.;
Not sure if this applies as I am not knowledgeable with you Email setup/provider etc.

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