When running Outlook 2003 on WinXP and Avast 4 the email download starts and a few are shown as complete. Eventually one will start downloading and seem to be progressing (the size number is changing) when it will just stop with no notification. Eventually, Outlook will clear progress window.
I the result is that Outlook aborts the email download and then tries it again five minutes later. If any individual emails were downloaded they will be downloaded each time the attempt is made - thus creating many duplicates.
Are you using any spam application?
Do you use any other email client? Is Internet Mail provider (from avast!) installed? If so, if you disable, what do you get?
Do you set the option to keep copies of the emails into the server?
Are you using any spam application? JUST OUTLOOK 2003
Do you use any other email client? NO
Is Internet Mail provider (from avast!) installed? YES
If so, if you disable, what do you get? SAME PROBLEM
Do you set the option to keep copies of the emails into the server? NO
The abort always occurs while I’m watching the Outlook 2003 process indication that an email is being downloaded.
While it may not be relevant, I do occasionaly hear a BING and see the Avast a-ball turning.
The only I can imagine, uninstall just this provider (Internet Mail), boot and test…
Are the emails with attached files? Big ones? Which are the extension of the attached files?
"The only I can imagine, uninstall just this provider (Internet Mail), boot and test…
Are the emails with attached files? Big ones? Which are the extension of the attached files? "
No, the files are not large at all. In fact, this hang can happen on a regular email without an attachment.
That said, my impression from running this a lot is that there might be some resource that is being exhausted. However, I have no idea what it might be or if this premise is at all valid.
Why do you have internet mail on-access scanner enabled if you use Outlook 2003? You need to enable the Outlook\Exchange plugin if you want your mail scanned in Outlook 2003…