Outlook 2007/Avast Home 4.7 freezing

Avast Free Antivirus / Premium Security
1

Running Home 4.7 on XP Pro. Every time i receive and/or send emails, my system becomes unresponsive. For example, i am working in Adobe Illustrator and suddenly the mouse is unresponsive. I shake the mouse, no motion. I hit alt/tab to switch applications, no response. i look down in the taskbar tray and notice the avast icon spinning (albeit choppy motion). The mail arrives, my “new mail” sound alerts me that i have mail, 15 or so seconds pass by and the system is responsive again.

Anyone experiencing this?

2

We will need more information to be able to help you:

  • Which OS are you using? Is it up to date?
  • Do you use a firewall? Which one?
  • Do you have any other antivirus installed in your system? Did you have in the past?
  • Any other security programs that could interfere?
3

  • Which OS are you using? Is it up to date?
    XP Pro, and i have auto update enabled

  • Do you use a firewall? Which one?
    Only Windows Firewall

  • Do you have any other antivirus installed in your system? Did you have in the past?
    No

  • Any other security programs that could interfere?
    PeerGuardian
    Spybot (not running automatically)
    AdAware (not running automatically)

THANKS for your help!

4

Can you disable PeerGuardian, boot and test?
I think the problem can’t be on Spybot or AdAware…
It’s difficult to guess… it’s like a shot in the dark…