I’ve read a few other threads about this and I’ve been experiencing this for a while. One odd thing for me that is even though I’ve enabled logging my AsOutExt.log file hasnt been updated since 6/3/10. I’ve attached it.
Problem 1: When I open Outlook 2007 my antispam toolbar is no longer available. I still get Spam marked emails but I cant manage them.
Problem 2: AsOutExt.log is not updating.
I’ve tried un-registering/reregistering the asoutext.dll as well as one of the other mentioned registry fixes, but no luck.
My system:
Windows 7 Ultimate x64
Intel Q9450
4gb ram
Avast - just upgraded to AIS 5.0.584 from 5.0.545
(let me know if you need more info).
try checking that the plugin is not disabled. go to Tools > Trust center > Add-ins and check whether avast antispam toolbar is listed (active / inactive / disabled ?) if it is disabled then select the disabled items dropdown and click “go”. Er-enable the plugin and restart outlook. let me know how you were getting on…
Outlook plugin seems A LOT OF MORE STABLE now in the 5.0.590 beta.
No crashes, toolbar is there, no minidumps into log folder, etc.
Worth a try the beta.