Outlook Crashes

Avast Free Antivirus / Premium Security
1

Install Avast yesterday and since then Outlook is crashing on a regular basis.

I have tried all the suggestions from other forum entries.

Here is the System Event Log…
Type Date Time Source
Error 11/05/2006 1:03:25 PM Microsoft Office 11
Error 11/05/2006 12:47:44 PM Microsoft Office 11
Error 11/05/2006 12:30:58 PM Microsoft Office 11
Error 11/05/2006 12:10:09 PM Microsoft Office 11
Error 11/05/2006 11:42:28 AM Microsoft Office 11
Error 11/05/2006 11:04:07 AM Microsoft Office 11
Error 11/05/2006 10:22:00 AM Microsoft Office 11
Error 11/05/2006 10:08:10 AM Microsoft Office 11

and the Description of the event error…

Faulting application outlook.exe, version 11.0.8010.0, stamp 43d16d53, faulting module oleaut32.dll, version 5.1.2600.2180, stamp 411096f3, debug? 0, fault address 0x00004ba4.

Any help would be much appreciated.

Tony

2

Are you using any other antivirus is this computer?
Did you try to search the board for oleaut32.dll keyword?
Is the avast plugin installed and enabled into Outlook? (if you can see this…).

3

Thanks for the tip. I searched the forum for oleaut32.dll and found others with similar problems here…

http://forum.avast.com/index.php?topic=14210.msg174157#msg174157

They say that the problem is associated with MS Desktop Search. I’ll shut it down and see what happens.

4

Here is an update…

I stopped MS Desktop search, deleted the shortcut in Programs>Startup and rebooted.

Outlook hasn’t crashed since so I’d say that MS Desktop Search is definately the prob. Looks like I’ll be going back to Google Desktop.

TL