Outlook/Exchange (4.1-396)

When I look at the status of the Outlook/Exchange providor I see a message “The providor is waiting for a subsystem to start” which makes me think that perhaps Outlook is not being protected.

Can anyone tell me where to go and look for the cause of this message?

Thanks.

I’m running Avast 4.1 professional - Outlook 2003 and XP Professional 5.1 SP 1.

please check that on Tools menu/Options/Other tab/Add-in Manager is avast!4 plugin checked.

Yes, the plugin is selected.

Check Outlook About Box → Disabled Items. Is avast on the list? If so, just remove it.

That worked - Many thanks, I would never have thought of looking there.

Now where else would you ever get this kind of service???