I Just downloaded and installed Avast virus protection. When I open Outlook express 6 I get and error message form outlook:
The server responded with an error. Account: ‘pop3.isp.netscape.com’, Server: ‘pop3.isp.netscape.com’, Protocol: POP3, Server Response: ‘-ERR concurrent connections limit in avast exceeded(pass:20, processes:CCSVCHST.EXE[19], msimn.exe[1]), there is a collision with another program’, Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC90.
I’ve look thru the Avast doc.s and did not find a fix.
And receive no emails to the outlook inbox.
Can you pls advice where the conflict is so in the stting to correct this??
This is the culprit using all the connections, CCSVCHST.EXE[19] and (there is a collision with another program) it shows that you have a Symantec product installed (Norton Security Suite ?) or remnants of one.
The ccsvchst.exe file is automatically added to your computer upon installing the Norton software, and it is referred to as the Symantec Service Framework. The ccsvchst.exe file works to display the GUI (Graphical User Interface) of Norton products, which usually include the Norton Security Suites. If the ccsvchst.exe file encounters a problem, the Norton’s graphical interface will only be displayed after the computer has been rebooted.
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
Having two resident scanners installed is not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable.