thank you, i looked at the recomended responses…

no,
i am using the latest version of zone alarm 5.5

did the changes from pop3 and smpt settings that was recommended with previous updates…

i am able to receive email, just not send any

UPDATE: I followed, reply #15…and modified my outgoing mailserver account to my name and the authentication settings to my name only and things worked!
I have the same question however, is avast protecting as it indicates that “the provider is waiting for a subsystem to start”…i’m presuming that the answer is “yes” avast is working! ???