Outlook Provider

Here’s my info: Windows XP SP1; Avast 4.1.418; I use MS Outlook.
No incoming nor outgoing mail is being scanned. The Outlook/Exchange provider ALWAYS says it is waiting for a subsystem to start. The only option under provider is Terminate.

Any ideas as to which subsystem it is waiting for and how to start it?

Thanks.

Johnnybluenote

Welcome to forum !

Have you run “Mail Protection Wizard” to set e-mail configuration ?

Iso-G

Yes, I’ve run the e-mail wizard. I’ve closed and restarted MS Outlook but no difference.

Johnnybluenote

The following assumes you’re using Outlook XP or 2003:

Please open the About box in Outlook, and click Disabled Items. Make sure the avast plugin is not on the list…

Vlk

A special thanks to you, VLK. Sure enough, Avast was disabled in Outlook. I enabled it, shut down and restarted Outlook and all is well. Thanks so very much for your help.

Johnnybluenote

BTW this is an obvious place one would be lookin’ for this kind of stuff, isnt’t…? ;D ;D