1

I don’t want to see the spam bar in my Outlook 2003 so up to now I have been deleting the asoutext.dll file in the Avast program folder. I would prefer an option to check but Avast seems determined not to implement this.

However with the last programme update a few days ago, I can no longer do this. I get a permissions error even though I am the administrator.

Does anyone know how to get rid of this file under Windows 7(32)? or is there an alternative way todisable this unwanted feature.

Thanks

John

2

Avast 2015: Changing, adding, or removing individual program components and features in setup configuration of Avast Antivirus
https://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle

3

Thanks Pondus.

I don’t see where that link shows how I can turn the Spam Bar off. I don’t want to turn off the Mail Shield for obvious reasons, just the Spam Bar.

Sorry if I have missed a detail here.

4

avast doesn’t have a spambar, so what exactly do you mean ?

5

Tried this? http://lmgtfy.com/?q=how+to+remove+avast+toolbar+in+outlook+2003

6
7

Thanks for your help but I have been Googling this problem on and off for the past year. If I had found the solution, believe me, I wouldn’t be wasting my time and energy posting here.

8

i dont use mail client, found out that webmail are problem free :wink: i assume there must be a way in outlook to remove / disable ?

9

When you choose the remove option, the next time you open an email it’s back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.

10

I’ve seen people remove it by simply right clicking the toolbar and disabling it.

11

maybe you found a program bug?

you can try posting a support ticket and give link to this topic https://support.avast.com

12

This has been know about for a long while with people posting get rounds. Details got lost though it seems, when the old Avast forum got hacked. I don’t know how to find those posts now.

13

Any thoughts on this from the Avast staff?

14
15

Best you submit a ticket: https://support.avast.com/Tickets/Submit

16

Ok, done.

https://support.avast.com/Tickets/Submit/ConfirmationMessage/ORO-672-15970/rz165dk14h9v/0/&dpt03&thx04&who02&whn03&pri02&typ03&sts01

17

OK, so I raised a ticket.

Does anyone know if these get responded to or not?

18

Yes, it will get responded. It takes usually 1-2 weeks. Tickets are served on a first come first serve basis. DO NOT reply to your own ticket or it will get back in the line from other support tickets. So please be patience.

19

Thanks Staticguy

20

Your welcome