Outlook spambar

system · 2015-04-03T12:06:04.000Z

I don’t want to see the spam bar in my Outlook 2003 so up to now I have been deleting the asoutext.dll file in the Avast program folder. I would prefer an option to check but Avast seems determined not to implement this.

However with the last programme update a few days ago, I can no longer do this. I get a permissions error even though I am the administrator.

Does anyone know how to get rid of this file under Windows 7(32)? or is there an alternative way todisable this unwanted feature.

Thanks

John

Pondus · 2015-04-03T12:58:35.000Z

Avast 2015: Changing, adding, or removing individual program components and features in setup configuration of Avast Antivirus
https://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle

system · 2015-04-03T13:16:13.000Z

Pondus post:2:

Avast 2015: Changing, adding, or removing individual program components and features in setup configuration of Avast Antivirus
https://www.avast.com/en-eu/faq.php?article=AVKB96#artTitle

Thanks Pondus.

I don’t see where that link shows how I can turn the Spam Bar off. I don’t want to turn off the Mail Shield for obvious reasons, just the Spam Bar.

Sorry if I have missed a detail here.

Eddy · 2015-04-03T13:18:52.000Z

avast doesn’t have a spambar, so what exactly do you mean ?

Pondus · 2015-04-03T13:23:34.000Z

Tried this? http://lmgtfy.com/?q=how+to+remove+avast+toolbar+in+outlook+2003

system · 2015-04-03T13:35:12.000Z

Eddy post:4:

avast doesn’t have a spambar, so what exactly do you mean ?

system · 2015-04-03T13:50:30.000Z

Pondus post:5:

Tried this? http://lmgtfy.com/?q=how+to+remove+avast+toolbar+in+outlook+2003

Thanks for your help but I have been Googling this problem on and off for the past year. If I had found the solution, believe me, I wouldn’t be wasting my time and energy posting here.

Pondus · 2015-04-03T13:54:16.000Z

i dont use mail client, found out that webmail are problem free i assume there must be a way in outlook to remove / disable ?

system · 2015-04-03T13:57:44.000Z

Pondus post:8:

i dont use mail client, found out that webmail are problem free i assume there must be a way in outlook to remove / disable ?

When you choose the remove option, the next time you open an email it’s back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.

Eddy · 2015-04-03T14:00:00.000Z

I’ve seen people remove it by simply right clicking the toolbar and disabling it.

Pondus · 2015-04-03T14:00:39.000Z

john46 post:9:

Pondus post:8:

i dont use mail client, found out that webmail are problem free i assume there must be a way in outlook to remove / disable ?

When you choose the remove option, the next time you open an email it’s back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.

maybe you found a program bug?

you can try posting a support ticket and give link to this topic https://support.avast.com

system · 2015-04-03T14:38:45.000Z

Pondus post:11:

john46 post:9:

Pondus post:8:

i dont use mail client, found out that webmail are problem free i assume there must be a way in outlook to remove / disable ?

When you choose the remove option, the next time you open an email it’s back again.

As I said, the solution used to be to rename or delete asoutext.dll but that no longer seems to work.

maybe you found a program bug?

you can try posting a support ticket and give link to this topic https://support.avast.com

This has been know about for a long while with people posting get rounds. Details got lost though it seems, when the old Avast forum got hacked. I don’t know how to find those posts now.

system · 2015-04-05T06:40:31.000Z

Any thoughts on this from the Avast staff?

system · 2015-04-08T07:00:48.000Z

john46 post:13:

Any thoughts on this from the Avast staff?

Asyn · 2015-04-08T07:07:38.000Z

Best you submit a ticket: https://support.avast.com/Tickets/Submit

system · 2015-04-08T07:28:04.000Z

Asyn post:15:

Best you submit a ticket: https://support.avast.com/Tickets/Submit

Ok, done.

https://support.avast.com/Tickets/Submit/ConfirmationMessage/ORO-672-15970/rz165dk14h9v/0/&dpt03&thx04&who02&whn03&pri02&typ03&sts01

system · 2015-04-10T09:14:38.000Z

OK, so I raised a ticket.

Does anyone know if these get responded to or not?

Staticguy · 2015-04-10T09:29:50.000Z

Yes, it will get responded. It takes usually 1-2 weeks. Tickets are served on a first come first serve basis. DO NOT reply to your own ticket or it will get back in the line from other support tickets. So please be patience.

system · 2015-04-10T09:41:13.000Z

Thanks Staticguy

Staticguy · 2015-04-10T10:21:54.000Z

Your welcome

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