Outlook stops working

Avast Free Antivirus / Premium Security
1

Hello,

Today, my Outlook stopped working and said can not load outlook because of Avast. The exact error message is as follows:

"Outlook experienced a serious error last time the addin ‘avast! addin’ was opened. Would you like to disable this addin?

To reactivate this addin, click About Microsoft Office Outlook on the Help Menu and click Disabled Items"

When I disabled the avast addin, Outlook loaded immediately. I went to reactivate the avast addin which was:

“Addin: avast! addin (asoutext.dll)”

When this addin was reactivate, the Outlook crashed again.

Seems like, if I deactivate this avast! addin, then avast is not functioning properly to scan my inbound and outbound emails. I also loose avast! tool bar also.

Please help.

2

Try a clean un & re-install of Avast…this usually solves the Outlook plugin issues…do a Forum search you’ll see this.
Here is the How-To…it is not super long process (~15 minutes) and if you skip steps to shorten it may no solve.

Avast Clean Un- & Re-Install

  1. Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition.
    Avastclear : http://files.avast.com/iavs9x/avastclear.exe
    Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/

Here are the Avast installer links. Note: You need to be ONLINE during this install.
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe

…Now…
2. Uninstall Avast by Control Panel>Programs [If you don’t have Avast in control Panel go to #4]
3. Run Avastclear in Normal Mode and allow it to Reboot PC into Safe Mode to complete the removal process.
4. Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
5. Be Sure To Check PC’s Device Manager…Control Panel>System Once Uninstall is Complete.
Make sure to show any hidden devices by selecting pull-down menu Device Manager>View>Show Hidden Devices
If there is anything related to Avast with a yellow triangle then uninstall it (highlight, right click) and reboot.
If you get an error just right-click & delete.
6. Install the Avast version you downloaded.
7. Reboot.