Owner Name Reverting after Save..??

Hi,

If I edit the owner name on the AVM Web Portal
It says “Changes successfully saved”

Then about 1/2 secs later screen refreshes, and it reverts to old name…!!

Any ideas.?

Thanks
David

Hello,

did it work meanwhile? It might take some time since the information displayed is the information stored on your phone. It’s only updated when the phone contacts the server. If you do a connection check from within Anti-Theft → avast! Account it’s transmitted immediately.

Werner

Hi Werner,

I have tried on 2 or 3 different phones from the Portal,
Change name and save, save is successful message…
1/2 sec later screen refreshes reverts to old name.

Thanks… David

Any ideas … Anybody.?