Hi I have been wanting to register my home edition for quite some time now but everytime I go to register it tells me this page cannot be displayed. I have even tried going there whitout using that link… google and avast same thing… as a matter of fact any anti-virus website is unavailable from my computer… ???
Very confusing… Could this be a virus or something? I need help hehe
Which firewall do you use?
Is ashWebSv.exe (the WebShield executable of avast) allowed to connect into the firewall settings?
Which is your oprerational system? Any other antivirus installed? Or other security software?
I do not understand your 2nd post, can you rephrase?
You might have a “Hosts” file stored on your HD that is stopping you from going to that site. When you get the ‘Page can not be displayed’, right-click anywhere on that page, then in the pop-up, choose ‘properties’. Look at the link. Is there a “res” (restricted or reserved) in front of that link? If so - you have a Hosts file stored in your Windows system directory keeping your from going to that site.
Many Trojans / viruses create a Hosts file to prevent the user from getting help from many AV (anti-virus) vendors.
You might have a “Hosts” file stored on your HD that is stopping you from going to that site. When you get the ‘Page can not be displayed’, right-click anywhere on that page, then in the pop-up, choose ‘properties’. Look at the link. Is there a “res” (restricted or reserved) in front of that link? If so - you have a Hosts file stored in your Windows system directory keeping your from going to that site.
Many Trojans / viruses create a Hosts file to prevent the user from getting help from many AV (anti-virus) vendors.
Your exactly right! Thank You But what can I do to fix it… any ideas?
Would this explain why no viruses ever come up when I scan… cause that I found a little odd.
Yes I can paraphrase
You know the little icons on your taskbar… (at the bottom right hand side… in case there’s another name for it)
Well I don’t know why but I don’t know where My A for Avast is… You know like that thing that turns in circles kind of telling you that your pc is being scanned…
You do NOT want to remove your computer's "Hosts
File"; it is there as an extra layer of defense though
spyware and/or adware can get in there. The easiest
way to review the info in your Hosts File AND to take
action against anything that is there that should not
be there is to use a FREE program called "Hosts File
Reader" which comes in a zipped format ( an unzipping
utility/application/program is needed on your computer ) ;
download, then install from :
http://members.accessbee.com/mitch/HostsFileReader.zip
Most "Hosts File" have ONLY 1 entry.
Unless you have used a program that has legitimately
added entries to your "Hosts File", you will probably
want to use HostsFileReader's "Restore Default" setting.
Try SHUTTING your computer down. Leave it down for about 5 mins. Then start it up and see if you still see “Page cannot be displayed” when you try to go to ANY url.
Everyone should have a “Hosts” file, but what’s is stored there may be different. You should open your Hosts file with Notepad or Wordpad to see if there is a long list of entries. Unless you use a Hosts file on purpose (like I do - see below) it should be fairly short like the example posted above.
The Hosts file is used by Windows to check for direct addressing before doing a DNS look up. This saved some time when the computers didn’t run as fast as they do today. The design of checking the Hosts file is still there and Windows always checks to see if the URL you enter or click on is referenced in your ‘Hosts’ file. If you’ve been infected with something that alters your ‘Hosts’ file, the address for Avast, McAfee, Symantec, Nortons, etc. may be referenced to 127.0.0.1 - which is the local host or your computer. If that’s the case, you’ll get “Page not found”. This is done by many viruses to protect themselves from the user getting help from AV sites.
To restore your HOSTS file to it’s original state, you can download and run this tool:
The hosts file can be “infected” but it’s not a major problem by itself. Instead it’s just a way to block or redirect internet traffic. For example, www.mcafee.com could be blocked so it does not show up when typed into a browser.
The reason the HOSTS file is being infected is because there is another program running on your computer that is most likely a virus. To make sure your system is clean you can get another opinion besides Avast by running an on-line scanner such as ‘Housecall’ or ‘Panda active scan’.
BTW, I use an pretty extensive “Hosts” file to guard against getting a lot of adware / spyware. Any frame that has something like ‘double click’ will be blocked. In that frame I see ‘Page can not be displayed’. I get very few date miner cookies… about 2 per week when I run Adaware or SpyBot S+D.
Did you not read where fightback said he used my
recommendation of Hosts File Reader to reset his
Hosts File to the original "state" !?
Fightback84 :
It appears you still may have some malware on your
computer; since you say you have Ad-Aware SE, I suggest
you ask for help from the Ad-Aware Experts that can be
found at www.landzdown.com .
When I posted my reply, it took me some time to gather the info. I did not see his post where he had fixed it using your suggested link. Prior to that, it looked like he was still having trouble and had asked for more help about the ‘Hosts’ file. Since I posted first about the ‘Hosts’ file possibly being his problem, I felt obliged to try to help.
Sorry if it looked like I was stepping on your toes. : We’re all here just trying to help one another, right?