This morning i paid to download a year’s protection via my laptop. It requested the computer restart-since then i can’t use it! It stars but no cursor is detected and i don’t even have confirmation of the payment ot the email account given int he payment process. Any ideas?
Did you uninstall your previous used AV before installing avast?
no…?
Why Using Multiple Antivirus Programs is a Bad Idea
http://blog.kaspersky.com/multiple-antivirus-programs-bad-idea/
https://blog.avast.com/2014/05/09/when-software-collides-what-to-do-with-your-old-antivirus-program/
are you able to start your comp in safe mode?
avast Uninstall Utility http://www.avast.com/en-eu/uninstall-utility
General: Uninstalling a third-party antivirus software http://www.avast.com/en-eu/faq.php?article=AVKB11#artTitle
Hi
Can’t do anything with it. Main start up screen comes on and from there nothing-no cursor, no keys will work.