So i paid for avast 1 year ago and i been told by the techs of avast that i am not able to have and use the avast firewall because my computer is not allowing the firewall to work i have a windows 8 computer. The techs have worked on it for what would equate to a full 24-48hrs straight and they then gave up and told me to use windows firewall instead but as i am aware the point to using the avast and buying it is to have the firewall and the advance features to my understanding they are only giving me the basic features i told them this i got the well we can no longer help you bs and now i am basically left wondering is this normal that avast would treat the customer this bad?
Let me know im debating on asking for a refund since they done nothing more then make me pay for the free version.
What actual paid version do you have Pro, AIS, Premier and what is the release number ? the latest is 8.0.1489
Also please list any other security software installed including what AV was used prior to the installation of avast and how you removed it ( did you complete the uninstallation with the vendors removal tool ) ?
ok i found the area i am and have always been updating but yes to the question im up-to-date to the version you asked…
as for the version type: i only see the type as “Avast! internet security”
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