Yes, my computer day and time are all correct. I’ve sent in several requests to support on this and no one seems to give a hoot in correcting it. I paid for a year of subscription. I downloaded the program per the instructions, then, per the instructions, installed the license. I got an email from technical support one time suggesting I did not do it correctly and they sent me a link for a form to fill out for another license to add to it but the link only led to an error page. I sent them a message through the support page about this and still no reply, this was a couple weeks ago. Real great service there guys! I love the way they blame it all on the customer. I am well versed on installing software. Heck, I’ve built my own computer and added all the software myself and didn’t have any problems. I have 2 sons who do that for a living so I think I know a little of what I am doing here. I’ve tried removing the program and reinstalling it and installing the license they sent me and still get the same thing. I purchased the program on the 21st of Feb. for one year subscription, my receipt shows one year, yet still when you go into my subscription details on my installed program it says “Valid until August 26th, 2011” Apparently the license they sent me was flawed but I can’t get them to see that. They want to blame me of course. I would like to get the full year of features I paid for. I’ve always liked the Avast virus program and have recommended it to countless people as have my son, the one who builds computer systems. I’m beginning to think that was a mistake however if the service is this crappy. My first response I received after posting an inquiry to support on the issue was a form email simply stating the obvious that I had purchased a one year subscription. Well duh! That’s was it. I had to start again and write another post to try to get some help only this time they tell me I had to write to a different department, they could have said that the first time. The new department is the one that pretty much told me that I was too stupid to do it right and sent me a broken link. That’s the last time I’ve heard from them even though I’ve since written back to them. So now what do I do? Any suggestions?