Painful process

Why is the AVAST website so utterly time wasting?

I want to get input on the benefits of upgrading from free anti-virus to premium but all I have been able to do is go round in circles trying to find a way of contacting support for advice.

Being able to EASILY contact support should be high on the list of priorities but not in this case.

I did get through to live chat somehow a few days ago and apparently Sales would contact me via email with offers but nothing received and my licence expires shortly.

https://www.avast.com/compare-antivirus